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CSR managers will increasingly be driven by an internal ‘pull’ rather
than an external ‘push’, according to a new study on the future of CSR
communications. In Taking Shape, Radley Yeldar consultancy and Business
in the Community argue that while CSR to date has been characterized by
managers responding to ‘vocal external critics’, the growing acceptance
of corporate responsibility in boardrooms means they will increasingly
be responding to the demands of chief executives and senior management,
forcing them to become ‘business-driven rather than stakeholder driven’.
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