From Alan Knight, Head of Standards, AccountAbility

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In reviewing the recently published exposure draft of AccountAbility’s Stakeholder Engagement Standard (EP7, issue 6, p10), Hilary Sutcliffe makes some useful points. She describes it as 'rigorous' and 'comprehensive', and says a standard 'must be all of these things'. She goes on to say it is 'very well written, considered and thorough'.

We agree with Hilary on this. These are the qualities of a good standard. Sadly, for Hilary they also make the standard too demanding. But let’s be clear: the AccountAbility Stakeholder Engagement Standard is a ‘gold standard’. Its purpose is to improve the quality of stakeholder engagement rather than simply reflect current practice. And there is support in it for users to achieve incremental progress.

It is difficult to get the right balance between theory and practical application, as Hilary points out. Hundreds of experts involved in developing the standard have worked hard to address this. Finding this balance is an iterative process, which is one reason why we published the standard as an exposure draft. It needs to be used, challenged and improved. We need to make the best of a good thing.

Though if being rigorous, thorough, comprehensive, well written and considered makes the standard a 'dog’s breakfast', then I know many people who are ready to eat!