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Japan’s Nissan motor company has published views of employees and management in its second annual sustainability report.
To meet customers’ needs and expectations, sales people must learn to see things from their points of view, says Michiko Katagirl, a car-life adviser in the Tokyo operation.
She writes: ‘The relationship that grows out of this process is invaluable to Nissan, and it is this “sustainability” for which I aim.’
Particularly high praise for Nissan’s social role is given by Patricia Coelho, a commercial information analyst at the Brazilian plant. Here the company contributes to the feeding and clothing of poor communities and distributing hygiene products to them.
‘Our vehicles are used as important tools bringing hope for people with all kinds of necessities', writes Coelho. ‘The best thing is that you see the results of your work in the face of the people you help. Knowing that the children that we help today will become conscious and responsible adults is an incommensurable feeling.’
To meet customers’ needs and expectations, sales people must learn to see things from their points of view, says Michiko Katagirl, a car-life adviser in the Tokyo operation.
She writes: ‘The relationship that grows out of this process is invaluable to Nissan, and it is this “sustainability” for which I aim.’
Particularly high praise for Nissan’s social role is given by Patricia Coelho, a commercial information analyst at the Brazilian plant. Here the company contributes to the feeding and clothing of poor communities and distributing hygiene products to them.
‘Our vehicles are used as important tools bringing hope for people with all kinds of necessities', writes Coelho. ‘The best thing is that you see the results of your work in the face of the people you help. Knowing that the children that we help today will become conscious and responsible adults is an incommensurable feeling.’
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